1. Introduction

Welcome to Diou Linton. By accessing or using our website and services, you agree to be bound by the terms and conditions set out below. If you do not agree with any of these terms, please refrain from using our services.

2. User Accounts

Users can browse the site without creating an account. However, to make purchases, you must create an account. By creating an account, you agree to provide accurate and complete information. Your account helps personalize your experience and provides access to updates such as sales and promotions. You are responsible for maintaining the confidentiality of your account information.

3. Product Pricing and Sales

All products listed on the website include shipping costs in their prices. Sales and discounts may occur periodically, and registered users with accounts will be notified in advance about any sales or promotions.

4. Order Cancellations

Once an order has been placed, cancellations are not permitted. All confirmed orders will be processed and delivered as per our delivery policy. Please ensure that all information provided at checkout is accurate.

5. Payment Methods

We partner with Razorpay, a secure and trusted payment gateway, to process all prepaid transactions. By using this payment method, you agree to Razorpay’s terms and conditions, which ensure safe and secure payments for both you and Diou Linton.

6. Customer Responsibility

Customers are responsible for providing accurate shipping and contact information. Diou Linton will not be liable for any issues arising from incorrect information provided during the checkout process. In cases where wrong details are provided, the customer will bear full responsibility for the consequences, including missed or delayed deliveries.

7. Returns and Replacements

We have a replacement-only policy, no returns are allowed. Customers may request a replacement within 72 hours of delivery if the product received is defective, incorrect, or has a printing error. Proof of the issue is required for the replacement request to be approved.

8. Artist Content and Submissions

Artists participating in our program retain full rights to their artwork. By submitting content through our artist submission form, selected artists grant Diou Linton the non-exclusive right to use the artwork on our products for sale. This agreement will be detailed in a separate contract provided to the artist.

9. Third-Party Tools

Diou Linton uses third-party services like Razorpay for payment processing. We are not responsible for any issues related to the use of third-party tools or software integrated into our website. Users agree to be bound by the terms and conditions of these third-party services when interacting with them.

10. Third-Party Links

Our website may contain links to third-party websites. Diou Linton is not responsible for the content, services, or policies of external websites. Users who access these third-party links do so at their own risk, and we recommend reviewing the terms and conditions of these sites before using them.

11. Governing Law

This agreement shall be governed by and construed in accordance with the laws of India. Any legal disputes arising from this agreement will fall under the jurisdiction of the courts in Gurgaon, India.

12. Changes to Terms and Conditions

Diou Linton reserves the right to modify or update these terms and conditions at any time without prior notice. Users are responsible for reviewing the terms periodically to stay informed of any changes.